Our Vision

Our vision is to have the courage to shape a better future for homeless people

Our Mission

Accommodation that inspires optimism:

  • A row of houses Good quality
    All our properties must meet legal standards and be attractive to residents. We use the government-approved Housing Health & Safety Rating System. We carry out regular health and safety checks to make sure that properties remain in good condition.
  • Safe
    We want people to be safe and feel secure. We make sure that properties are in suitable locations and that all residents have their own secure room. Where people share, we assess and manage any risks to keep each person safe. Staff will help anyone who feels unsafe.
  • Homely
    Our properties are furnished with the essentials. Every property is clean and tidy before each new resident moves in. We want people to feel that the property is their home. Residents can stay in our property for as long as they need it.
  • Supported
    We believe in people, and support residents to learn all that they need to so that they can live independently in their home and develop their confidence and skills. Staff are on hand to help, and we have a 24/7 on-call phone and text line.
  • Promoting wellbeing
    We recognise that everyone is a whole person and an individual. We run specific projects to help people to be healthy, to move forward into education, training, volunteering and employment and to be part of the community.

Our Values

  • Together it's achievable
    We can't do it on our own and we work with others
  • Inspire potential
    Everyone should be ambitious and have a grand vision for themselves
  • Value success
    We appreciate our staff, volunteers and residents
  • Try new ideas and be flexible
    We aren't afraid to try and fail
  • Cut through barriers and open doors
    We see possibilities, reach out to all and listen
  • Integrity
    We are open and honest and aim to keep our promises